Frequently Asked Questions

How do I join and what are the costs?

Please feel free to contact us at (877) 577-7936.

How are the credit ratings calculated?

Our scoring methods use every available resource including, but not limited to: other major business credit services, business and bank references, information collected by our factoring company RTS Financial, SEC filings, FMCSA information, and financial statements obtained or provided to our company. We constantly review our scoring practices to make sure our reports are reflective of the current changes in the industry.

Who is reporting this information?

We get our information through all available sources including, but not limited to: other major business credit services, business and bank references, information collected by our factoring company RTS Financial, SEC filings, FMCSA information, and financial statements obtained or provided to our company. Our days-to-pay information comes directly from our RTS Financial. This gives us a competitive edge because it is updated every day and we monitor the process to give a true days-to-pay number for our members.

How can I improve my credit score?

The best way to improve you credit score is to improve your overall business practices. This includes paying your bills in a timely manne and being proactive and accountable. Any change that reduces the number of days it takes to pay an invoice can improve your credit score. Our reports are centered on the industry net average days-to-pay for a freight broker. THE DAYS-TO-PAY WITHIN RTS CREDIT REPORTS INCLUDE MAILING TIME. Make sure your company maintains good communication with all your business partners. Set terms up front and be clear about all expectations. Quickly address any issue that may arise. Providing as much information as possible to your customers and carriers is vital in creating good relationships and maintaining a positive image, especially for new brokers. If you have any questions regarding a current credit rating please feel free to contact us at (800) 506-7438.

How can I monitor my credit score?

RTS Credit does offer credit monitoring memberships. This membership will show others that you care about your company's reputation and you want to provide as much information as possible to the transportation industry in order to stay competitive. You will have unlimited access to your credit report to monitor days-to-pay and be able to review what other people are saying about your company through the broker experiences. In addition you will have the ability to add promotional information to your report. Additional information includes: website links, company logo, sales figures, owner/director contact info, and credit references. This is a great, affordable way to promote your brokerage!